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Gran Valley ResortPosted 1 month ago
EXPIRED

Assistente de Cobrança (Pós-Vendas) | Goiânia - GO

On-siteGoiânia, Goiás, Brazil

Full TimeAssociates Degree

Job Summary

Conduct post-sales collection contacts via phone, WhatsApp, and email, negotiating payment terms while maintaining client relationships. Emit and forward bills, guiding clients on payment methods, and register all interactions and agreements in the internal system. Monitor delinquency reports to support collection targets and act on campaigns for credit anticipation, renegotiation, and recovery. Collaborate with the team to improve collection processes and strategies, ensuring excellent service and a positive customer experience. Requires medium education, prior experience in collections or customer service, and basic computer skills. Includes Vale-Transporte, Vale-Refeição, health plans, and resort discounts.

Required Qualifications

  • Ensino médio completo
  • Experiência prévia com cobrança, atendimento ao cliente ou rotinas administrativas
  • Boa comunicação verbal e escrita
  • Conhecimento básico em informática (Pacote Office, principalmente Excel)
  • Organização e atenção aos detalhes
  • Habilidade para negociação e resiliência em lidar com situações de pressão
  • Disponibilidade para trabalho presencial

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