Assistente de Atendimento - Perequê - Porto Belo/SC

Conduct first-time in-person and digital support for members and non-members, welcoming and directing them to the most effective channel. Identify business opportunities during interactions and route them to Business Managers or appropriate channels to drive base growth. Register all service interactions in the Cooperative's systems to ensure traceability and continuity of care. Assist members in utilizing available products, services, and technologies while promoting digital self-service adoption for a more agile and secure experience. Prevent and identify potential fraud and money laundering practices to maintain compliance with internal and regulatory norms. Maintain a positive experience for members and visitors while facilitating interaction with digital solutions and executing operational routines.