Assistente de Atendimento | Aparecida de Goiânia | BSB
On-siteAparecida de Goiânia, Goiás, Brazil
Aparecida de Goiânia, Goiás, BrazilOn-siteFull TimeAssociates DegreeLarge
Full TimeAssociates DegreeLarge
Job Summary
Conduct overdue plan collections via phone and WhatsApp, negotiate payment terms, and issue and send invoices and bills. Update customer records to identify improper charges and handle other activities related to the collection area. Requires high school diploma, basic Office skills, and strong communication and conflict resolution abilities. Full-time role from Monday to Friday, 08:00 to 18:00, with lunch break included. Benefits include meal and transport vouchers, life insurance, education assistance, and discounts on company products and services.
Required Qualifications
- Experiencia na função
- Ensino médio completo
- Pacote Office básico
- Boa comunicação
- Capacidade de cobrança
- Capacidade de resolução de problemas e conflitos
- Realiza a cobrança de planos em atraso
- Realiza cobrança via telefone e WhatsApp
- Negociação de formas de pagamento
- Faz a emissão e envio de faturas e boletos
- Atualiza cadastro e identifica cobranças indevidas
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