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University HealthPosted 2 months ago

Assistant to the Corporate Patient Experience Officer - Administration - UH Truman Medical Center (24 hours per week)

On-siteKansas City, Missouri, United States

Part TimeMid LevelBachelors DegreeLarge

Job Summary

Provide executive-level administrative support to the Corporate Patient Experience Officer; manage calendars, meetings, travel arrangements, and scheduling for executive leadership; coordinate meeting logistics, prepare agendas and materials, and support special projects; assist with budgeting, billing, reimbursement processing, and document control systems; maintain spreadsheets, databases, electronic records, and reporting tools for Patient Experience initiatives; develop forms, communications, and processes to support department operations; collaborate with the Patient Experience Data Analyst to ensure reporting accuracy and timely communication; support policy and procedure management and record retention activities; interact professionally with executive leadership, board members, physicians, patients, external partners, and community stakeholders; handle highly confidential information with discretion; provide administrative and clerical support in a dynamic, deadline-driven environment. Minimum qualifications include a Bachelor's degree and at least 4 years of executive assistant/advanced administrative support experience; part-time schedule of 24 hours/week, generally 8:00 am–4:30 pm, with Mondays and Fridays preferred.

Required Qualifications

  • Bachelor’s degree required
  • Minimum of 4 years of executive assistant and/or advanced administrative support experience
  • Experience supporting educational programming or related initiatives
  • Exceptional verbal and written communication skills with strong professional presence
  • Ability to interact effectively with patients, physicians, government officials, civic leaders, and executive leadership
  • Demonstrated ability to manage multiple priorities independently in a fast-paced environment
  • Strong organizational, critical thinking, and problem-solving skills
  • Advanced proficiency in Microsoft Office applications including Word, Excel, PowerPoint, Outlook, Access, and Visio
  • Ability to maintain complex files, databases, reports, and confidential records

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