Assistant Territory Manager
$60,000–$70,000 year
On-siteHooksett, New Hampshire, United States
Job Summary
Coordinate daily delivery and installation schedules across the New England territory by matching jobs with installer crews and managing routing, workload, and scheduling priorities. Oversee subcontracted installer relationships, including job assignments, communication, quality expectations, and issue resolution, while tracking projects from order through successful installation to proactively resolve logistics problems. Manage inbound product receiving, staging, and branch inventory, and run the branch independently when the Territory Manager is traveling. Support the onboarding of new installers and create stronger processes and systems for a branch that has grown significantly. Serve as the primary operational problem-solver for delivery or installation issues, maintaining a responsive, accountable, low-drama culture as the team continues to grow.
Required Qualifications
- Experience coordinating logistics, dispatch, installation operations, field service, delivery, construction, or a comparable operation
- Experience managing employees, subcontractors, installers, drivers, field crews, or other distributed teams
- Strong organizational skills and ability to coordinate multiple jobs and priorities simultaneously
- Excellent communication and problem-solving abilities
- Ability to make sound operational decisions independently
- Strong follow-through and accountability
- Comfortable building processes and introducing structure in a fast-growing environment
- Genuine interest in developing into branch or territory leadership
- Ability to work full-time onsite in the Manchester, NH area
- Valid driver's license
Desired Qualifications
- Dispatch or route-planning experience
- Home improvement, construction, building products, or field service experience
- Experience managing subcontractor or installer networks
- Last-mile delivery or transportation operations experience
- Inventory, warehouse, or receiving experience
- Experience serving as an Assistant Branch Manager, Operations Supervisor, Dispatch Manager, Installation Manager, or Field Operations Coordinator
- Military logistics or operations leadership experience
- Experience improving processes within a growing branch or small business operation
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