Assistant Supervisor, Wheaton Plaza - Full Time
On-site · Wheaton, Maryland, United States
Job Summary
Assistant Supervisor at Macy's in Wheaton, MD, a full-time role focused on prioritizing the customer experience through active supervision, guiding the selling floor, directing and redirecting colleagues, and supporting daily leadership priorities to optimize customer experiences and sales. Responsibilities include managing customer flow on high-traffic days, leading store activities for readiness and presentation, providing fast feedback to colleagues, executing opening/closing procedures, and supporting fulfillment and colleague relations. The role progresses toward Sales and Customer Experience Manager or Operations and Visual Merchandising Manager, with emphasis on omni-selling initiatives and a customer-centric culture.
Required Qualifications
- High School Diploma or equivalent required
- 1-2 years related experience
- Strong interpersonal skills with proven ability to communicate and share information with diverse groups of customers and peers
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