Assistant Supervisor
On-site · Marietta, Ohio, United States
Job Summary
Assist with restaurant operations and alcoholic beverage management, ensuring an exceptional guest experience across dine-in, carry-out, delivery, and events. Support training and development of service staff, maintain high quality of food and service while assisting with oversight of costs, pricing and profitability. Collaborate with the District Manager to ensure beverages compliance and legal requirements, and work closely with the Supervisor on overall food and beverage management, customer experience, and profitability. Key duties include staff training on daily specials and service standards, supervising food preparation quality, ensuring safety and hygiene training and permits (ServSafe), inventory control for legal beverages, resolving customer concerns professionally, maintaining age-21 protocols, and upholding SOPs and company policies across openings and closings. Other duties as assigned.
Required Qualifications
- High School Diploma or GED; College-level classes in Management, Accounting or Business-Related field preferred
- Minimum Two (2) Years working in Food and Beverage in a management capacity
- Minimum 2 years’ experience in the management of employees, with strong leadership skills
- Minimum 2 years working experience with Legal Beverages with emphasis in beverage costs, inventory controls, policies and standard in accordance with state laws
- Demonstrated above-average knowledge of Food and Beverage and Legal Beverages and related operations
- Demonstrated work experience with stocking/inventory needs, costs vs. profits, and security controls of the products
- Demonstrated computer skills, preferably Microsoft Office products, POS Systems and related technology
- Demonstrated customer service experience
- Demonstrated ability to establish and maintain effective work relationships
- Demonstrated professional demeanor and communication skills
- Demonstrated ability to apply strategic business logic under pressure
- Ability to maintain confidentiality and discretion in handling sensitive information
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