Assistant Studio Manager | Sales / Operations Manager
$47,840,000–$58,240,000 year
On-siteClifton Park, New York, United States
Job Summary
Lead and manage a diverse team of front desk associates and service providers, coaching staff on membership sales conversations and maintaining a high-performing workplace culture. Act as the leadership presence in the studio by handling elevated client situations with professionalism, de-escalating tough interactions, and ensuring exceptional service standards. Optimize operations by managing multi-platform studio software, maximizing room utilization, and eliminating schedule gaps to hit monthly studio goals. Work full-time with open availability for peak volume hours including evenings and weekends. This role offers direct mentorship from ownership on business operations and recruiting pipelines within the Elements Massage network.
Required Qualifications
- 1+ years of direct experience supervising staff
- holding a team accountable
- successfully managing different working styles and personalities
- Capability to work peak studio hours
- including evenings and weekends
Desired Qualifications
- Spa experience
- Hospitality experience
- Retail experience
- Fitness experience
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