Assistant Store Manager - White House Black Market
On-site · Louisville, Kentucky, United States
Job Summary
Assistant Store Manager responsible for supporting the Store Manager in promoting a customer and product-focused sales culture, managing sales operations, asset protection, payroll and staffing processes, inventory and visual merchandising, coaching and developing team members, delivering MAPS-driven service, and ensuring compliant store operations to maximize profitability. Key duties include analyzing sales reports and KPIs, scheduling and payroll accuracy, inventory receipt/dispatch and replenishment, cash handling, training and development, and leading a high-performing, inclusive team to deliver exceptional customer experience.
Required Qualifications
- High School diploma or equivalent
- 2+ years retail management experience preferred
- Must be 18 years of age or older
- Excellent communication, verbal, and written skills
- Able to learn or adapt to technology provided by the company
- Proven excellent customer service skills with statistical track record in all areas of sales and leadership
- Strong organizational skills and ability to multi-task in a fast-paced environment
- Strong leadership qualities, training and team building skills
- Knowledge of administrative aspects of store operations
- Able to communicate with customers and staff
- Regular attendance is essential to this position to ensure adequate coverage to meet company objectives
- Ability to work a flexible work schedule, including nights, weekends, and holidays is required
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