Assistant Store Manager - Tunbridge Wells (32 hours)
On-site · Royal Tunbridge Wells, England, United Kingdom
Job Summary
Assistant Store Manager in Tunbridge Wells to support and back up the Store Manager, lead and motivate the store team, drive customer satisfaction and sales, recruit and develop staff, coach team members, and manage day-to-day store operations with energy and a focus on results. The role emphasizes acting as a role model, delivering excellent customer service, teamwork, and operational efficiency, while building a positive store culture and representing Rituals. Key duties include team motivation, coaching, recruiting/hiring, performance support, and day-to-day management alongside the Store Manager.
Required Qualifications
- Prior relevant experience at Assistant Store Manager level or equivalent within retail or hospitality
- People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
- Experience in sharing knowledge to drive behavioural change and develop others
- Decision making and problem-solving skills
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