Assistant Store Manager (Sur La Table)
On-sitePalo Alto, California, United States
Job Summary
Support the recruitment, training, and ongoing development of a high-performing team to meet business needs across culinary and retail operations. Represent the brand by creating memorable, educational experiences that inspire customer loyalty while addressing concerns to maintain satisfaction. Partner with the General/Store Manager to develop strategies for merchandising and marketing that exceed sales and financial goals, analyzing daily metrics to drive results. Ensure store compliance with policies, maintain accurate inventory levels, and manage daily operations including safety, cleanliness, and associate records. Work a flexible schedule between 36 and 40 hours, including nights, weekends, and holidays, with regular and predictable attendance.
Required Qualifications
- 21 years of age or older at the time of employment
- 1-2 years of retail management experience
- Proven track record of achieving sales and motivating high performing sales teams while meeting operational goals
- Strong leadership skills with the ability to inspire, develop, and retain a high performing team
- Excellent communication, problem-solving, and decision-making abilities
- Passion for community engagement and providing exceptional customer experiences
- Ability to communicate verbally and work cooperatively with associates and customers
- Ability to remain standing for up to 5 hours at a time
- Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
- Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
- Ability to lift and/or move merchandise weighing up to 50 lbs
- Ability to ascend/descend ladders to retrieve and/or move merchandise
- Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
- Workweeks are expected to be between 36 and 40 hours with the ability to have a flexible schedule, including nights, weekends, and holidays
- Regular and predictable attendance
Desired Qualifications
- Proficiency in Microsoft Office and retail management systems preferred
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