Assistant Store Manager
On-site · Studio City, California, United States
Job Summary
Assistant Store Manager responsibilities include leading the store team to drive sales, customer engagement, and a positive, inclusive store culture. You will guide and develop the team through coaching, training, and role playing to achieve sales and service goals, manage store operations, merchandising opportunities, and cost controls, and act as Floor Leader in partnership with the GM. The role emphasizes leadership in customer service, solutions-based selling, and adapting to changing business priorities, with a focus on driving conversions and delivering an exceptional store experience.
Required Qualifications
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, planning and adaptive to changing business priorities
- Review results against business goals and strategies and deliver plans for growth and improvement
- Manage conflict in a reasonable, nonconfrontational and cooperative manner
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
- Preferred skills and experience: Experience using financial metrics to track sales progress to drive profitable sales and margins
- Preferred skills: Ability to network and engage with the community
Additional Requirements
- Staples does not sponsor applicants for work visas for this position.
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