Assistant Store Manager
On-siteOxon Hill, Maryland, United States
Job Summary
Drive sales, services, and customer engagement while ensuring the store is ready for business and ready to execute on daily operations. Establish customer relationships to build loyalty, provide total solutions, and grow the business by guiding your team toward positive, inclusive, and collaborative behaviors. Develop a high-performing team focused on consultative selling and driving conversions through coaching, training, and role-playing. Attain sales and services goals, profit margins, and execution of store operations by establishing business cadence for sales readiness and providing daily direction for merchandising opportunities. Assist with delegating operational tasks in partnership with the GM while sharing responsibility for total store operations and cost control. Champion company initiatives and ensure the store culture embodies Staples values and its commitment to the community.
Required Qualifications
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, planning and adaptive to changing business priorities
- Ability to act with honesty and integrity regarding customer and business information
- Ability to work cooperatively in a high paced and sometimes stressful environment
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Desired Qualifications
- Experience using financial metrics to track sales progress to drive profitable sales and margins
- Ability to network and engage with the community
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