Assistant Store Manager
On-siteEaston, Maryland, United States
Job Summary
Drive sales, services, and customer engagement while establishing relationships that build loyalty and grow the business. Guide your team in being positive and collaborative, ensuring they deliver consultative selling, total solutions, and exceptional store experiences. Establish business cadence for sales readiness, provide daily direction for merchandising, and lead coaching, training, and role-playing to develop a high-performing team. Manage conflict cooperatively, review results against business goals, and share responsibility for total store operations and cost control as the Floor Leader. Ensure the store culture embodies Staples values and community commitments. Full-time hours with a weekly pay bonus plan eligible; 2+ years managing a sales team required.
Required Qualifications
- 2+ years managing a sales team in a retail or services industry
- Experience managing and coaching a team in a customer-centric, solutions-based environment
- Must be able to engage and speak to customers and understand their needs
- Strong communication, organization, planning and adaptive to changing business priorities
- Ability to lift/move materials in the 10 - 50 pound range, climb ladders, stand and walk continuously
Desired Qualifications
- Experience using financial metrics to track sales progress to drive profitable sales and margins
- Ability to network and engage with the community
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