Assistant Store Manager (Self Storage)
$39,520–$43,680 year
On-site · Tacoma, Washington, United States
Job Summary
Assistant Store Manager at SecureSpace Self-Storage facility supports the Store Manager, Area Manager, and District Manager to drive sales, enhance customer experience, and manage operations. Responsibilities include promoting unit rentals, growing moving-supplies sales, handling vendor relationships, guiding new customers through the rental process, processing paperwork for lien/auction activities, conducting daily property inspections for security and maintenance, and performing light gardening and maintenance tasks. The role requires coordinating with staff to exceed customer expectations, maintaining cleanliness and security, scheduling with flexibility (including weekends/holidays), and occasional travel to other locations. Strong English communication, proficiency in Word/Excel, customer-service mindset, and ability to identify safety issues are essential.
Required Qualifications
- Minimum (1) year of experience in storage, retail, or hospitality.
- Strong use of the English language in verbal and written communication
- Provides consistent support to the Store Manager and acts as a backup in their absence.
- Customer service mindset.
- Proficient in Microsoft Word and Excel.
- Identifies potential maintenance, safety, and fire issues.
- Operates roll-up doors for storage units. Willing to travel occasionally to another location for scheduled shifts.
- Skilled in resolving conflicts and quickly addressing and resolving issues.
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