Assistant Store Manager (Self Storage)
$35,360–$37,440 year
On-siteBee Cave, Texas, United States
Job Summary
Support the store manager and team by promoting unit rentals, warranties, and moving supplies while guiding new customers through the rental process. Assist in reaching out to potential clients to confirm moving dates and manage accounts for past-due tenants, including processing paperwork for the lien/auction process. Conduct daily property inspections to maintain security, cleanliness, and proper upkeep, which involves checking locks, cleaning units, stocking supplies, performing light maintenance, gardening, and using power tools. Communicate updates and recommendations to leadership and be prepared to travel to nearby locations for scheduled shifts.
Required Qualifications
- Minimum (1) year of experience in storage, retail, or hospitality
- Strong use of the English language in verbal and written communication
- Customer service mindset
- Proficient in Microsoft Word and Excel
- Ability to identify potential maintenance, safety, and fire issues
- Ability to operate roll-up doors for storage units
- Willingness to travel occasionally to another location for scheduled shifts
- Skill in resolving conflicts and quickly addressing and resolving issues
- Ability to sit, walk, stand, bend, squat, climb, kneel, and twist intermittently or continuously
- Ability to grasp, push, and pull objects such as rolling carts, ladders, cleaning materials, roll-up doors, and reach overhead
- Ability to operate a desktop or laptop computer
- Ability to access and produce information from a computer
- Ability to lift or carry up to 50 pounds
- Willingness to be available for weekend and holiday work as needed
- Willingness to be available for scheduled shifts based on the facility manager's hours and team schedules
Desired Qualifications
- Energetic, friendly, and ambitious self-starter yearning for career growth
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