Assistant Store Manager
On-siteScottsdale, Arizona, United States
Job Summary
Support the Store Manager in daily store operations, customer service standards, and team performance. Serve as Manager-on-Duty as needed, including opening/closing the store in accordance with company procedures. Assist with cash handling, register balancing, deposit preparation, and daily reporting. Provide product expertise to customers, resolve routine concerns, and escalate complex issues appropriately. Supervise associates by assigning tasks, monitoring service levels, and reinforcing expectations. Ensure store standards are consistently executed: clean, stocked, priced merchandise, and current promotional displays. Support onboarding and ongoing training in customer service, safety, POS operation, product knowledge, and company policies. Assist with scheduling, timekeeping, and coordination of staffing needs.
Required Qualifications
- Must be 21 years of age or older to be eligible to drive a company vehicle
- Possess a valid driver's license with a clean driving record
- High School Diploma/GED (or equivalent)
- Retail and customer service experience
- Strong verbal and written communication skills
- Ability to lift up to 50 pounds repeatedly
- Ability to bend, stoop, stretch, and stand/walk for extended periods
- Availability to work weekends and some holidays
Desired Qualifications
- pool supply industry experience
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