Assistant Store Manager - Operations
On-site · Hampton, Virginia, United States
Job Summary
Assistant Store Manager – Operations drives store operations, people leadership, and financial performance in a large-format At Home store. Responsibilities include executing staffing, scheduling, payroll accuracy, freight/inventory management, merchandising, loss prevention, customer experience, coaching and developing team members, leading the Zone Lead cohort, and ensuring compliant, safe, and high-performing operations. Key skills include leadership and coaching, operation planning, data-driven decision making, process improvement, financial acumen, customer focus, collaboration, and strong communication across teams. The role emphasizes building bench strength, fostering teamwork, and maintaining visual standards and safety in a fast-paced retail environment.
Required Qualifications
- High school diploma or equivalent
- Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment
- Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget
- Knowledge of freight processes
- inventory control
- stocking
- merchandising
- Customer-focused mindset
- Strong communication skills
- Proven ability to analyze data and leverage insights
- Proven ability to build and sustain a collaborative, engaging and high-performing team culture
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