Assistant Store Manager - Operations
On-site · Nashville, Tennessee, United States
Job Summary
Assistant Store Manager – Operations at At Home oversees store-wide operations and team development in a large-format retail setting, driving execution of sales, profitability, staffing, payroll accuracy, inventory control, merchandising, and customer experience. The role leads and develops the Operations Leads and Zone Lead teams, manages front-end processes, directs freight and inventory, ensures safety and compliance, and fosters a positive, high-performing store culture through coaching, training, and regular team communications. Strong emphasis on leadership, process improvement, data-driven decision making, and adherence to company policies and values.
Required Qualifications
- High school diploma or equivalent required
- Bachelor’s Degree preferred
- Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment
- Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget
- Knowledge of freight processes, inventory control, stocking, and merchandising
- Customer-focused mindset with a track record of delivering exceptional in-store experience
- Demonstrated integrity, reliability, and commitment to ethical business practices
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
- Experience utilizing task management, HRIS, and workforce scheduling systems
- Strong communication skills, including verbal, written, and comprehension
- Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams
- Skilled in prioritizing, multitasking, and adapting to changing business needs
- Proven ability to analyze data and leverage insights to make informed business decisions and drive performance
- Proven ability to build and sustain a collaborative, engaging and high-performing team culture
Desired Qualifications
- Bachelor’s Degree preferred
- High school diploma or equivalent required
- Minimum of 3 years of leadership experience in a big-box and/or high-volume retail environment
- Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget
- Knowledge of freight processes, inventory control, stocking, and merchandising
- Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
- Experience utilizing task management, HRIS, and workforce scheduling systems
- Strong communication skills, including verbal, written, and comprehension
- Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams
- Skilled in prioritizing, multitasking, and adapting to changing business needs
- Proven ability to analyze data and leverage insights to make informed business decisions and drive performance
- Proven ability to build and sustain a collaborative, engaging and high-performing team culture
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