Assistant Store Manager - Operations
$41,000–$53,800 year
On-siteSandston, Virginia, United States
Job Summary
Execute store operations to achieve sales, profit, and performance goals while maintaining visual standards and ensuring a safe, organized environment. Lead and develop Operations Leads and Zone Leads through focused coaching, training, and succession planning. Manage staffing, scheduling, and payroll accuracy to control expenses and improve profitability. Oversee opening/closing procedures, direct freight and inventory, and lead efforts in shrink control, safety, and loss prevention. Address customer and Team Member concerns with urgency and ensure full compliance with policies and regulations. Model company values to foster a positive, inclusive culture and lead team communication through regular huddles.
Required Qualifications
- High school diploma or equivalent
- Bachelor's Degree
- Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment
- Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget
- Knowledge of freight processes, inventory control, stocking, and merchandising
- Customer-focused mindset
- Demonstrated integrity, reliability, and commitment to ethical business practices
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
- Experience utilizing task management, HRIS, and workforce scheduling systems
- Strong communication skills, including verbal, written, and comprehension
- Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams
- Skilled in prioritizing, multitasking, and adapting to changing business needs
- Proven ability to analyze data and leverage insights to make informed business decisions and drive performance
- Proven ability to build and sustain a collaborative, engaging and high-performing team culture
- Ability to meet the physical demands of the role, including standing and walking for extended periods, as well as frequent bending, kneeling, and reaching
- Ability to lift and carry up to 50 lbs. independently and participate in team lifts up to 100 lbs
- Ability to climb ladders and work at varying heights as needed
- Comfortable working in a retail environment that includes sales floor, stockroom, and receiving areas, with exposure to varying temperatures
- Ability to use standard retail equipment, including pallet jacks and rolling carts and baler
- Ability to perform repetitive motions, including lifting, pushing, and pulling
- Flexible availability, including nights, weekends, and holidays, based on business needs
Desired Qualifications
- Bachelor's Degree preferred
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.