Assistant Store Manager - Operations
$5,000,000–$5,000,000 year
On-siteMount Juliet, Tennessee, United States
Job Summary
Lead store operations to achieve sales, profit, and performance goals while maintaining high execution standards and a safe, organized environment. Drive efficiency through coaching, training, and development of Operations Leads and Zone Leads, ensuring proper staffing, scheduling, and payroll accuracy. Oversee opening/closing procedures, freight, inventory, and merchandising to maintain visual standards and in-stock conditions. Address Team Member and customer concerns with urgency, ensuring full compliance with policies and laws while championing an inclusive culture. Lead team communication via regular huddles and meetings, utilizing data to make informed business decisions. Work flexible shifts including nights, weekends, and holidays in a large-format retail setting with annual sales of $4–$10 million.
Required Qualifications
- High school diploma or equivalent
- Bachelor's Degree
- Minimum of 3 years of relevant leadership experience in a big-box and/or high-volume retail environment
- Proven experience leading teams of 20+ Team Members and managing a minimum of $5M in annual revenue or budget
- Knowledge of freight processes, inventory control, stocking, and merchandising
- Customer-focused mindset
- Demonstrated integrity, reliability, and commitment to ethical business practices
- Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)
- Experience utilizing task management, HRIS, and workforce scheduling systems
- Strong communication skills, including verbal, written, and comprehension
- Ability to inspire, drive urgency, delegate effectively, and motivate high-performing teams
- Skilled in prioritizing, multitasking, and adapting to changing business needs
- Proven ability to analyze data and leverage insights to make informed business decisions and drive performance
- Proven ability to build and sustain a collaborative, engaging and high-performing team culture
- Ability to meet the physical demands of the role, including standing and walking for extended periods, as well as frequent bending, kneeling, and reaching
- Ability to lift and carry up to 50 lbs. independently and participate in team lifts up to 100 lbs
- Ability to climb ladders and work at varying heights as needed
- Flexible availability, including nights, weekends, and holidays, based on business needs
Desired Qualifications
- Bachelor's Degree
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