Assistant Store Manager
On-siteKenova, West Virginia, United States
Job Summary
Lead the store team in servicing customers and executing service programs while managing the store during the Store Manager's absence. Supervise customer service levels at the retail showroom, ensure adequate staffing during peak hours, and assist in setting goals, providing feedback, and coaching team members. Handle recruiting tasks including scheduling interviews, evaluating candidates, and processing buy online/ship to store orders. Ensure all merchandise returns, exchanges, and invoicing are processed accurately, communicate Zipline messages, and complete opening/closing duties such as verifying deposits and securing the building. Maintain store building, parking lot, and service equipment while ensuring all team members comply with company policies and clocking procedures. Fluency in multiple languages is highly desired.
Required Qualifications
- Sales Specialist Training
- Assistant Manager Certification
- RSS Certification
Desired Qualifications
- Certified Parts Professional Certification
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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