Assistant Store Manager
On-siteZebulon, North Carolina, United States
Job Summary
Lead the store team in servicing retail and professional customers while supervising execution of sales programs and customer service initiatives. Manage the store during the Store Manager's absence or opposing shifts, ensuring the retail sales counter remains adequately staffed during peak hours. Assist in hiring by completing recruiting tasks, scheduling interviews, and evaluating candidates, while coaching team members on goal achievement and training. Process buy online/ship to store orders, handle returns and exchanges accurately, and ensure all merchandise is invoiced before leaving the store. Perform opening and closing duties, including day-end procedures, securing money and deposits, and verifying building and delivery vehicle security. Maintain the store building, parking lot, and equipment, and ensure all team members comply with company policies regarding schedules and clocking in/out.
Required Qualifications
- Sales Specialist Training
- Assistant Manager Certification
- RSS Certification
Desired Qualifications
- Certified Parts Professional Certification
- ASE Certification
- Fluency in multiple languages (Spanish is highly desired)
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