Assistant Store Manager
$26,562–$26,562 year
On-siteNorfolk, Virginia, United States
Job Summary
Lead a successful team, support the store manager, and manage fast-paced retail store operations to maximize sales, profits, and customer service. Build, coach, and train crew members while driving store growth, increasing profitability, and ensuring inventory protection and asset management. Handle operational and safety issues, maintain overall cleanliness of delivery vehicles, sales floors, and stock rooms, and execute NAPA operational and marketing programs. Grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and on the phone. Manage in-store initiatives and steer continuous improvement in processes and procedures.
Required Qualifications
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Ability to lift 60lbs in some situations
Desired Qualifications
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- ASE Certifications
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