Assistant Store Manager
$43,680–$43,680 year
On-siteBaldwinsville, New York, United States
Job Summary
Lead a successful team, support the store manager, and manage fast-paced retail store operations to maximize sales, profits, and customer service. Build, coach, train, and engage crew members while driving store growth and profitability through superior customer care. Handle inventory protection, asset management, and safety issues, ensuring overall cleanliness of delivery vehicles, sales floors, stock rooms, and outside areas. Drive NAPA operational and marketing programs to steer continuous improvement in processes and procedures. Grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and on the phone.
Required Qualifications
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or at least the willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Thrive off of working in a very fast paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
Desired Qualifications
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in a parts store, auction, retail store, auto body/collision, or fast food/restaurant/convenience store management experience
- ASE Certifications
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