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Boggi Milanotoday

Assistant Store Manager- Miami

On-site · Miami, Florida, United States

Type
Full Time
Level
Mid Level
Education
Not Specified
Company size
Unknown

Job Summary

Lead on the sales floor at Boggi Milano in Miami, coaching and developing the sales team, analyzing sales performance and KPIs with the Store Manager, driving CRM and clienteling to strengthen customer relationships, overseeing inventory and omnichannel processes (BOPIS, ship-from-store), supporting scheduling and store operations, and promoting the brand’s service standards and inclusive culture.

Required Qualifications

  • Minimum of 3+ years of leadership experience in men’s wear, premium menswear retail.
  • Proven experience working with sales metrics and KPIs, with the ability to analyze results and drive team performance
  • Results-oriented with a strong focus on achieving sales targets and motivating teams to meet goals
  • Skilled in coaching, training, and developing team members to improve selling skills, product knowledge, and customer service
  • Ability to set and maintain high standards of service, ensuring each customer receives an exceptional experience that reflects the brand
  • Comfortable working in diverse and fast-paced retail environments
  • Strong knowledge of fashion trends, seasonal styles, and the competitive landscape in the retail industry
  • Ability to embody and promote the brand’s identity, style, and ethos, serving as a role model for the team
  • Proficient with POS systems, inventory management software, and digital tools for omnichannel retail, including click-and-collect
  • Analytical skills to interpret sales data, understand customer behavior, and identify opportunities for improvement
  • Excellent verbal and written communication skills to convey goals, policies, and procedures effectively
  • Physical ability to lift up to 35 lbs. and stand for extended periods
  • Flexible to work weekends, holidays, and peak retail seasons; must be available to work weekend days (Friday, Saturday, Sunday) depending on business needs. As well as work Holidays, blackout periods (Nov - Jan)
  • Must have a minimum of 2+ years of proven experience in a leadership role, such as a Supervisor, within a men’s' retail.
  • Must have proven knowledge working with Metrics and KPI's
  • Fluent in English (speaking and writing); additional language skills are a plus.
  • Strong focus on achieving sales targets and KPIs, with an ability to motivate the team to meet these goals.
  • Ability to train, guide, and support team members to improve their sales skills, product knowledge, and customer service.
  • Ability to set standards for high-quality service, ensuring each customer receives a positive shopping experience that reflects the brand's values.
  • Ability to work effectively in diverse environments.
  • Solid understanding of current fashion trends, seasonal styles, and the competitive landscape within the fashion industry.
  • Ability to embody and promote the brand's identity, style, and ethos, serving as a role model for staff.
  • Knowledge of Point of Sale (POS) systems, inventory management software, and any digital tools used in omnichannel retail, like click-and-collect.
  • Skill in interpreting sales data, understanding customer behaviors, and using metrics to identify improvement areas.
  • Strong verbal and written communication skills to relay goals, policies, and procedures effectively to the team.
  • Ability to lift 35 lbs. + and stand for long periods
  • Ability to work varied hours, including weekends, holidays, and peak retail seasons.
  • Open availability to work Friday, Saturday and Sunday.
  • Equal Employment Opportunity
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Boggi Milano

Assistant Store Manager- Miami

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