Assistant Store Manager
On-siteSpringfield, Missouri, United States
Job Summary
Conduct store operations including customer service, sales, and shop management while ensuring prompt opening and closing based on store hours. Perform vehicle inspections, print maintenance requirements, and manage work order reviews for accuracy. Assist the Store Manager with financial aspects such as analyzing profit and loss statements, overseeing daily cash handling, and coordinating bank deposits. Lead staff in resolving difficult customer concerns, guide training on company policies, and monitor employee productivity. Manage ticket average and profitability to meet company expectations while maintaining facilities and equipment compliance. Work holidays, weekends, and after hours as needed.
Required Qualifications
- 18 years of age or older
- Ability to obtain the state appropriate Motor Vehicle Inspection license within one year of hire
- Previous experience in retail or automotive sales or service
- Ability to learn new concepts and use technical materials
- Ability to perform basic mathematical calculations including addition, subtraction, multiplication, division, averages and percentages
- Ability to consistently operate a computer and other office productivity machinery
- Ability and willingness to work with hazardous materials
- Ability to consistently work in outdoor weather conditions
- Ability to safely operate automatic and manual transmission vehicles
- Ability and willingness to comply with Personal Protection Equipment (PPE) regulations
- Vision, hearing, speech, and the ability to detect odors
- Valid driver's license for moving customer vehicles in and out of the shop area
- Availability to work holidays, weekends, and after regular business hours as needed
- Ability to move and position self to move and retrieve product and supplies from shelves, under counters, or stacks of inventory weighing up to 75 pounds
- Ability to speak, read, write, and understand the English language to communicate accurately and effectively with customers, coworkers, and supervisors
- Ability to meet company requirements including successful pre-employment screenings
- Legal authorization to work in the United States of America
Desired Qualifications
- High school diploma or GED equivalent
- Two years or more of experience in the retail or sales industries
- Ability to work both independently and in a team environment
- Ability to work at a fast pace
- Ability to effectively lead a team
- Strong verbal communication skills
- Sales abilities
- Ability to prioritize and plan work activities using time efficiently
- Ability to manage multiple tasks and projects
- Ability to perform detail work with accuracy
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