Assistant Store Manager - Lime Ridge Mall (New Store Opening!)
$50,600–$50,600 year
On-siteHamilton, Ontario, Canada
Hamilton, Ontario, CanadaOn-siteFull Time$50,600–$50,600 yearMedium
Full TimeMedium
Job Summary
Lead daily operations at the new Lime Ridge Mall location by partnering with the Store Manager to drive sales initiatives, command the floor during peak segments, and execute company events with agility. Coach Key Leads and Sales Associates on needs-based service and product knowledge while leveraging KPIs like traffic and CVR to pivot team focus and meet targets. Maintain operational excellence through inventory management, loss prevention, and labor planning, while championing a customer-first culture that builds trust from the fitting room to the sales floor. Support the hiring and onboarding process to develop sales talent and ensure seamless store execution.
Required Qualifications
- Proven experience as a senior retail leader in an upscale, premium, or fashion-forward brand
- Strong balance of people leadership and business acumen to drive results
- Demonstrated ability to lead teams in a dynamic environment
- Maintaining motivation, focus, and performance while adapting strategies to shifting business needs
- Strong critical thinking and problem-solving skills
- Ability to prioritize, make sound decisions, and lead through change with agility and confidence
- A people-first leader with a passion for developing others
- Building buy-in at all levels
- Deep understanding of operational excellence
- Planning allocations
- Merchandising
- Product movement
- Labour management
- Escalation handling
- Ensuring seamless store execution
- Tech-savvy
- Detail-oriented
- Ability to leverage systems, tools, and data
- Train teams
- Execute initiatives
- Support consistent performance across the store
- Must have the necessary work authorization to be legally employed in Canada
- Be 18 years of age or older
- Ability to lift and handle packages weighing up to 25 lbs
- Ability to move efficiently through the store for long periods of time
- Open and flexible availability
- Evenings
- Weekends
- Holidays
Desired Qualifications
- Strong pulse on what Knix customers want
- Know how to attract, engage, and delight them throughout the full client experience
- High-performance individual in a retail setting
- Obsess over outperforming targets
- View every shift as a selling period
- Own the results
- Thrive in a fast-paced, dynamic environment
- Think on your feet
- Confidently prioritize what matters most in the moment
- Understand the fitting room experience firsthand
- Natural at creating comfort, trust, and confidence for every customer
- People-first leader who empowers and engages your team
- Creating a culture where performance, accountability, and care go hand in hand
- Bring strong business acumen and critical thinking
- Bias for action
- Entrepreneurial mindset when solving problems
- Lead with resilience and positivity
- Guide teams through change and challenges
- Maintain focus, momentum, and morale
- Be deeply passionate about customers
- Be inspired by Knix, mission, and impact
- Drive store performance
- Lead key sales initiatives
- Clienteling
- Own the floor during peak moments
- Coaching team members
- Maximize sales through needs-based service
- Strong product knowledge
- Leverage KPIs
- Core business drivers
- Traffic
- CVR
- AOV
- UPT
- Influence sales targets
- Pivot team focus in the moment
- Meet business needs
- Command the floor during peak segments
- Instill a sense of urgency
- High-energy bias for action
- Convert every opportunity into a win
- Lead impactful floor meetings
- Training
- Coaching
- Drive alignment
- Consistent sales
- Service
- Operational performance
- Champion a customer-first culture
- Build comfort, trust, and loyalty
- Drive repeat visits
- Meaningful connections with the Knix brand
- Maintain operational excellence
- Strong inventory practices
- Shipment practices
- Loss-prevention practices
- Ensuring accuracy, efficiency, and accountability across the team
- Support the hiring and onboarding process
- Take a lead role in developing sales talent
- Create clear development pathways
- Execute company and marketing initiatives
- In-store events
- Visual standards
- New store or pop-up support
- Consistency, agility, and attention to detail
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