Insomnia Cookies logo
Insomnia CookiesPosted 1 month ago

Assistant Store Manager

On-siteCharlotte, North Carolina, United States

Full TimeMedium

Job Summary

Execute all core bakery operations including inventory rotation, scheduling support, staffing coordination, and administrative checklists while maintaining strict adherence to product quality, cleanliness, and food safety standards. Support recruiting, interviewing, onboarding, and training of new staff, delivering consistent coaching and real-time performance feedback to reinforce a growth mindset culture. Manage bakery operations independently in the absence of the Bakery Operations Manager, modeling urgency, accountability, and operational discipline to ensure continuity during leadership transitions or staffing shortages. This leadership pipeline role prepares candidates for full Bakery Operations Manager ownership within Insomnia Cookies' expanding global footprint.

Required Qualifications

  • 1+ year leadership experience in restaurant, retail, or hospitality operations
  • Strong operational discipline and attention to detail
  • Ability to coach and develop hourly team members
  • Comfortable working in fast-paced, high-volume environments
  • Ability to perform all bakery roles during peak business periods
  • Strong communication and problem-solving skills

Desired Qualifications

  • Career development pipeline into BOM leadership

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