Assistant Store Manager I
$38,480–$79,560 year
On-siteOrlando, Florida, United States
Job Summary
Support the Store Manager in driving sales performance through forecasting, planning, and implementing category initiatives while monitoring KPIs and adjusting strategies as needed. Deliver exceptional customer experiences by resolving issues promptly, acting as a brand ambassador, and maintaining Coach service standards in an inclusive, high-energy environment. Lead team development by recruiting, onboarding, and coaching staff to foster a collaborative culture aligned with brand vision. Execute omni-channel strategies by supporting virtual shopping, clienteling, and data acquisition while leveraging social media trends. Oversee operational excellence including compliance with policies, payroll, HR processes, loss prevention, and visual merchandising standards. Partner with leadership to interpret market trends and share insights to drive cross-functional projects. Work a flexible schedule including nights, weekends, and peak seasons with a base pay range of $18.50-$38.25.
Required Qualifications
- 1 + years of leadership experience in retail or service industries
- Strong customer focus
- Ability to thrive in a fast-paced environment
- Proven ability to inspire and motivate teams to exceed performance standards
- Excellent communication, problem-solving, and conflict resolution skills
- Proficiency in Microsoft Office and retail systems
- Knowledge of omni-channel services and clienteling strategies
- Ability to work in a fast-paced environment
- Strong English language proficiency
- Ability to work a flexible schedule to meet business needs—including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays)
- Ability to lift at least 25 lbs. regularly (up to 50 lbs, occasionally), to climb, bend, kneel, and maneuver sales floor and stockroom
Desired Qualifications
- luxury/fashion background
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