Assistant Store Manager

The Assistant Store Manager will support daily operations across one or more self-storage locations, report to the District Manager/Store Manager, and focus on delivering operational excellence. Responsibilities include building strong customer relationships through in-person and phone interactions, presenting a structured sales process, and managing customer accounts. Primary duties cover maintaining high cleanliness standards, daily site safety inspections, handling billing and payments (including delinquent payments), safeguarding cash with daily deposits, and addressing customer concerns related to billing, security, and auctions. The role requires 1+ year of customer-facing experience; sales experience is preferred. A current valid driver’s license and access to a reliable personal vehicle are needed (except in NYC/Brooklyn). A High School diploma or GED is required; college education is a plus. Bilingual Spanish preferred. Benefits include PTO, 401(k) match, health benefits, wellness program, and various employee discounts. The position emphasizes excellent communication, reliability, and a passion for helping people, with opportunities for growth across the U.S. Applications accepted until filled.