Assistant Store Manager
On-site · Dayton, Ohio, United States
Job Summary
Lead and support a high-performing retail team at NAPA, driving store growth, profitability, and customer satisfaction. Responsibilities include managing daily store operations, coaching and engaging crew members to deliver superior customer care, protecting inventory and assets, ensuring safety and cleanliness of the store, delivery vehicles, stock room, and exterior areas, and executing NAPA operational and marketing programs to continuously improve processes. Build customer relationships, assist with sales/service questions, and provide a positive in-store and phone experience while partnering with teammates to implement company initiatives. Experience in automotive aftermarket or related fields is preferred, with a focus on fast-paced, customer-centric performance and opportunities for career advancement.
Required Qualifications
- High school diploma or equivalent
- Technical or trade school courses or degree completion
- Experience in the automotive after-market service industry or hobby/DIY world, or willingness to learn all things automotive
- Passion for delivering customer care and building long term relationships
- Thrive in a fast paced and complex environment
- Knowledge of cataloging and/or inventory management systems
- Ability to lift 60lbs in some situations
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