Assistant Store Manager
On-site · Phoenix, Arizona, United States
Job Summary
Assistant Store Manager at Check N Go family brands (CNG Holdings, Inc.). Responsible for delivering outstanding customer service and regulatory compliance, educating customers on product portfolios, handling cash transactions and reconciliations, performing outbound sales and inquiries, and ensuring accurate cash handling and adherence to policies. Key duties include assisting store manager, escalating issues to leadership when needed, verifying customer information, processing loans and check cashing per company policy, complying with federal/state regulations and trainings, and maintaining professional communication with customers. Requires strong customer service, active listening, and written/verbal communication skills, as well as cash handling, multitasking, and the ability to travel within the district with reliable transportation. Minimum education is a high school diploma or GED or equivalent experience; 1+ year(s) in sales, customer service, and/or cash handling preferred.
Required Qualifications
- High school diploma, GED, or equivalent experience
- 1+ year(s) of experience with sales, customer service, and/or cash handling preferred
- Strong customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability to multitask, prioritize, and work in an autonomous environment
- Must have own personal reliable transportation with valid driver’s license and auto insurance while employed by the company
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