Assistant Store Manager
On-siteGreenville, South Carolina, United States
Job Summary
Assistant Store Manager providing front-line brand representation for Check N Go family brands, delivering outstanding customer service and regulatory compliance. Responsibilities include educating customers on product options, escalating issues to supervisors, handling customer inquiries, conducting outbound sales, courtesy, and collection calls in line with federal regs and store procedures, resolving complaints with active listening, managing cash handling and banking tasks, balancing batch receipts, performing customer verifications, and processing transactions (loans, check cashing, Net Spend) per policy. Must align with company values and complete required trainings. Travel within district stores may be required; strong emphasis on compliance, accuracy, and customer solutions.
Required Qualifications
- High school diploma, GED, or equivalent experience
- 1+ year(s) of experience with sales, customer service, and/or cash handling preferred
- Strong customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability to multitask, prioritize, and work in an autonomous environment
- Must have own personal reliable transportation in compliance with published policy and procedure, this may not include public transportation, transportation from family or friends, must maintain a valid Driver’s License and valid Automobile Insurance while employed by the company
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