BucklePosted 1 month ago

Assistant Store Manager

BucklePosted 1 month ago

On-siteNew Hope, Tennessee, United States

New Hope, Tennessee, United StatesOn-siteFull TimeLarge

Full TimeLarge

Job Summary

Greet guests with a friendly attitude, answer questions about merchandise, and recommend items based on guest needs. Recommend, select, and help locate or obtain merchandise based on Guest needs and desires. Anticipate and fulfill Guest's needs by suggesting additional items and creating a wardrobing experience. Demonstrate product utilizing product knowledge and sales education, consistently sharing that knowledge and education with Team. Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices. Achieve personal sales-per-hour, average sales and total net sales goals set by Store Management. Provide legendary service throughout the store in these top four areas: Front 5, sales floor, fitting rooms, and the register area. Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals. Meet or above performance standards in all Buckle business builders and guest loyalty including fit appointments, Buckle credit card and guest connect. Investigate and navigate how to expand Guest selection through inventory Manager, advanced product search, iPad apps, etc. Maintain and build good Guest relationships to develop a client based business. Lead by example with a high level of showmanship, excellent customer service and attentiveness. Recognize and communicate Guest Levels with the Team. Passion to ask business driven and showmanship questions often to Manager, Team Leaders and all Teammates. Coachable; consistently welcomes feedback from Manager to improve sales presentations. Consistently perform leadership actions and maintain high standards, whether or not the Manager is present. Plan sales goals with Store Manager. Demonstrate ownership of store's sales performance (Sales, Average sale, Business builders, Denim). Passion for product education and showmanship to create results. Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals and Teammate Recommend. Coach and create relationships through Guest Loyalty and Guest Preferred. Develop skills and assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle's accountability, shift orientation, Loss

Required Qualifications

High school diploma or general education degree (GED)
one to three months related retail experience
related training
equivalent combination of education and experience
Ability to operate a motor vehicle
Ability to travel
overnight travel
Physical ability to lift and maneuver 50lbs
close vision
distance vision
color vision
peripheral vision
depth perception
ability to adjust focus
Ability to travel and cover other Stores within District based on business needs
Ability to work a flexible schedule
Ability to work mornings
Ability to work evenings
Ability to work weekends
Ability to work the day of Thanksgiving
Ability to work the day after Thanksgiving
Ability to handle emergencies in Store Manager's absence
Ability to handle schedule changes
Ability to handle changing sales focuses
Ability to identify and follow through on all Teammate training needs
Ability to foresee and anticipate changes in product
Ability to act independently to improve overall visual results
Ability to recognize merchandising opportunities
Ability to communicate recommendations and solutions to Store Manager
Ability to give informational and influential store tours
Ability to recognize recruiting opportunities
Ability to utilize Jobs & Careers cards
Ability to utilize email referrals
Ability to utilize Teammate Recommend
Ability to coach and create relationships through Guest Loyalty
Ability to coach and create relationships through Guest Preferred
Ability to lead, direct, motivate and educate new Teammates
Ability to meet and achieve Buckle's accountability standards
Ability to meet and achieve shift orientation standards
Ability to meet and achieve Loss Prevention standards
Ability to meet and achieve sales presentation standards
Ability to maintain a positive attitude
Ability to create a positive floor culture
Ability to demonstrate personal dress code
Ability to coach the latest fashion
Ability to participate effectively in daily setup
Ability to impact and review
Ability to utilize the Performance Tracker
Ability to motivate Teammates
Ability to initiate and complete daily tasks
Ability to create and develop results in your department
Ability to balance all DM actions
Ability to complete the mid-week check in
Ability to execute actions from department calendars
Ability to track on the Weekly Delegation Worksheet
Ability to demonstrate leadership actions during segments
Ability to get the Guest involved with product
Ability to be vocal
Ability to continuously update fellow leader and Team
Ability to ask for and remember Guest names
Ability to effectively understand and show the merchandise of both the Gals and Guys' sides
Ability to partner with Store Manager to pick store's education focus
Ability to help delegate and implement focus
Ability to help execute all segments
Ability to support business goals
Ability to assist Store Manager in Recruitment of all store staffing needs
Ability to understand how to explain pay
Ability to understand Buckle Benefits
Ability to keep up to date with contact list
Ability to add top talent on the team consistently
Ability to execute actions with constantly changing sales focuses
Ability to own and influence product
Ability to recognize and assign Zones
Ability to assign projects to Teammates daily
Ability to take initiative in knowing and executing zone ownership questions
Ability to delegate, demonstrate, and review all 4 zones
Ability to confirm Teammates are following through with Visual Standards
Ability to confirm Teammates are following through with Visual library
Ability to confirm Teammates are following through with Weekly Visual Checklist
Ability to exhibit a sense of urgency
Ability to exhibit accountability
Ability to recognize merchandising opportunities from freight to floor
Ability to communicate recommendations and solutions to Store Manager
Ability to ensure sales floor is consistently sized
Ability to display new freight appropriately
Ability to create changes to improve store's overall performance
Ability to maintain positive attitude when dealing with challenging situations
Ability to handle calls from Corporate Office
Ability to give guidance and feedback to all non-sales positions
Ability to complete all scheduled shifts
Ability to cover shifts when needed
Ability to maintain a clean, organized and shoppable store
Ability to provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Ability to communicate policy violations
Ability to communicate Teammate or Guest concerns
Ability to understand and apply the Buckle's Code of Ethics
Ability to understand all policies
Ability to understand procedures
Ability to understand handbooks
Ability to Insure all New Hire paperwork
Ability to complete tasks based on Human Resources guidelines
Ability to complete tasks based on Legal policies
Ability to execute and train others on opening/closing checklist
Ability to Complete Markdowns
Ability to Pulls
Ability to handle inbound/outbound freight
Ability to handle recalls
Ability to handle Return to Vendors (RTVs)
Ability to establish relationships and excellent communication with Corporate Office Departments
Ability to monitor and maintain adequate inventory of supplies
Ability to give and receive feedback from peers
Ability to give and receive feedback from Management
Ability to promote personal and store growth
Ability to demonstrate and maintain a professional, mature and stable relationship with all Teammates
Ability to execute daily interviews
Ability to overcome objections
Ability to problem solve
Ability to self-educate themselves on all company tools
Ability to share this information with others
Ability to understand and administer Buckle Commitment to Success
Ability to handle all schedule changes in a positive and professional manner
Ability to fulfill mission statement
Ability to perform job duties with a high level of customer service
Ability to contribute to a positive team spirit
Ability to assist the Store Manager in supervising
Ability to travel
Ability to cover other Stores within District
Ability to work based on business needs
Ability to handle all schedule changes
Ability to handle emergencies
Ability to work in a retail store setting
Ability to stand
Ability to walk
Ability to use hands to finger
Ability to use hands to handle
Ability to use hands to feel
Ability to reach with hands and arms
Ability to climb
Ability to balance
Ability to jump
Ability to stoop
Ability to kneel
Ability to crouch
Ability to crawl
Ability to talk
Ability to hear
Ability to sit
Ability to lift and maneuver 50lbs
Ability to recognize security risks
Ability to recognize thefts
Ability to prevent security risks
Ability to handle security risks
Ability to follow all Loss Prevention guidelines
Ability to conduct daily bag checks
Ability to conduct purse checks
Ability to execute and teach all Point of Sale ("POS") procedures
Ability to navigate and execute all tools on the home page
Ability to understand and utilize planner
Ability to complete Opening Checklists
Ability to complete Closing Checklists
Ability to watch for security risks
Ability to recognize security risks
Ability to handle security risks
Ability to handle thefts
Ability to prevent thefts
Ability to handle challenging situations
Ability to understand and execute all policies regarding payments
Ability to understand and execute all policies regarding returns
Ability to understand and execute all policies regarding exchanges
Ability to understand and execute all policies regarding Loss Prevention practices
Ability to understand and apply the Buckle's Code of Ethics
Ability to understand all policies
Ability to understand procedures
Ability to understand handbooks
Ability to understand and utilize planner
Ability to complete Opening and Closing Checklists
Ability to watch for and recognize security risks
Ability to recognize security risks
Ability to know how to prevent or handle these situations
Ability to follow all Loss Prevention guidelines
Ability to conduct daily bag and purse checks
Ability to execute and teach all Point of Sale ("POS") procedures
Ability to appropriately handle calls from Corporate Office
Ability to maintain positive attitude
Ability to maintain a positive attitude at all times
Ability to create a positive floor culture
Ability to demonstrate personal dress code
Ability to encourage and coach the latest fashion
Ability to participate effectively in daily setup
Ability to impact and review
Ability to utilize the Performance Tracker
Ability to motivate Teammates
Ability to initiate and complete daily tasks
Ability to create and develop results
Ability to balance all DM actions
Ability to complete the mid-week check in
Ability to execute actions from department calendars
Ability to track on the Weekly Delegation Worksheet
Ability to demonstrate leadership actions
Ability to get the Guest involved with product
Ability to be vocal
Ability to continuously update fellow leader and Team
Ability to ask for and remember Guest names
Ability to effectively understand and show the merchandise
Ability to partner with Store Manager
Ability to pick store's education focus
Ability to help delegate and implement focus
Ability to help execute all segments
Ability to support business goals
Ability to assist Store Manager in Recruitment
Ability to understand how to explain pay
Ability to understand Buckle Benefits
Ability to keep up to date with contact list
Ability to add top talent on the team
Ability to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Ability to own and influence product
Ability to recognize and assign Zones
Ability to assign projects to Teammates
Ability to take initiative in knowing and executing zone ownership questions
Ability to delegate, demonstrate, and review all 4 zones
Ability to confirm Teammates are following through with Visual Standards
Ability to confirm Teammates are following through with Visual library
Ability to confirm Teammates are following through with Weekly Visual Checklist
Ability to exhibit a sense of urgency
Ability to exhibit accountability
Ability to recognize merchandising opportunities from freight to floor
Ability to communicate recommendations and solutions to Store Manager
Ability to ensure sales floor is consistently sized
Ability to display new freight appropriately
Ability to create changes to improve store's overall performance
Ability to foresee and anticipate changes in product
Ability to act independently to improve overall visual results
Ability to maintain positive attitude when dealing with challenging situations
Ability to handle calls from Corporate Office
Ability to give guidance and feedback to all non-sales positions
Ability to complete all scheduled shifts
Ability to cover shifts when needed
Ability to maintain a clean, organized and shoppable store
Ability to provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns
Ability to communicate policy violations
Ability to communicate Teammate or Guest concerns
Ability to understand and apply the Buckle's Code of Ethics
Ability to understand all policies
Ability to understand procedures
Ability to understand handbooks
Ability to Insure all New Hire paperwork
Ability to complete tasks based on Human Resources guidelines
Ability to complete tasks based on Legal policies
Ability to execute and train others on opening/closing checklist
Ability to Complete Markdowns
Ability to Pulls
Ability to handle inbound/outbound freight
Ability to handle recalls
Ability to handle Return to Vendors (RTVs)
Ability to establish relationships and excellent communication with Corporate Office Departments
Ability to monitor and maintain adequate inventory of supplies
Ability to give and receive feedback from peers
Ability to give and receive feedback from Management
Ability to promote personal and store growth
Ability to demonstrate and maintain a professional, mature and stable relationship with all Teammates
Ability to execute daily interviews
Ability to overcome objections
Ability to problem solve
Ability to self-educate themselves on all company tools
Ability to share this information with others
Ability to understand and administer Buckle Commitment to Success
Ability to handle all schedule changes in a positive and professional manner
Ability to fulfill mission statement
Ability to perform job duties with a high level of customer service
Ability to contribute to a positive team spirit
Ability to assist the Store Manager in supervising
Ability to travel
Ability to cover other Stores within District
Ability to work based on business needs
Ability to handle all schedule changes
Ability to handle emergencies
Ability to work in a retail store setting
Ability to stand
Ability to walk
Ability to use hands to finger
Ability to use hands to handle
Ability to use hands to feel
Ability to reach with hands and arms
Ability to climb
Ability to balance
Ability to jump
Ability to stoop
Ability to kneel
Ability to crouch
Ability to crawl
Ability to talk
Ability to hear
Ability to sit
Ability to lift and maneuver 50lbs
Ability to recognize security risks
Ability to recognize thefts
Ability to prevent security risks
Ability to handle security risks
Ability to follow all Loss Prevention guidelines
Ability to conduct daily bag checks
Ability to conduct purse checks
Ability to execute and teach all Point of Sale ("POS") procedures
Ability to navigate and execute all tools on the home page
Ability to understand and utilize planner
Ability to complete Opening Checklists
Ability to complete Closing Checklists
Ability to watch for security risks
Ability to recognize security risks
Ability to know how to prevent or handle these situations
Ability to follow all Loss Prevention guidelines
Ability to conduct daily bag and purse checks
Ability to execute and teach all Point of Sale ("POS") procedures
Ability to appropriately handle calls from Corporate Office
Ability to maintain positive attitude
Ability to maintain a positive attitude at all times
Ability to create a positive floor culture
Ability to demonstrate personal dress code
Ability to encourage and coach the latest fashion
Ability to participate effectively in daily setup
Ability to impact and review
Ability to utilize the Performance Tracker
Ability to motivate Teammates
Ability to initiate and complete daily tasks
Ability to create and develop results
Ability to balance all DM actions
Ability to complete the mid-week check in
Ability to execute actions from department calendars
Ability to track on the Weekly Delegation Worksheet
Ability to demonstrate leadership actions
Ability to get the Guest involved with product
Ability to be vocal
Ability to continuously update fellow leader and Team
Ability to ask for and remember Guest names
Ability to effectively understand and show the merchandise
Ability to partner with Store Manager
Ability to pick store's education focus
Ability to help delegate and implement focus
Ability to help execute all segments
Ability to support business goals
Ability to assist Store Manager in Recruitment
Ability to understand how to explain pay
Ability to understand Buckle Benefits
Ability to keep up to date with contact list
Ability to add top talent on the team
Ability to execute actions with constantly changing sales focuses
Ability to identify and follow through on all Teammate training needs
Ability to own and influence product
Ability to recognize and assign Zones
Ability to assign projects to Teammates
Ability to take initiative in knowing and executing zone ownership questions
Ability to delegate, demonstrate, and review all 4 zones
Ability to confirm Teammates are following through with Visual Standards
Ability to confirm Teammates are following through with Visual library
Ability to confirm Teammates are following through with Weekly Visual Checklist
Ability to exhibit a sense of urgency
Ability to exhibit accountability
Ability to recognize merchandising opportunities from freight to floor
Ability to communicate recommendations and solutions to Store Manager
Ability to ensure sales floor is consistently sized
Ability to display new freight appropriately
Ability to create changes to improve store's overall performance
Ability to foresee and anticipate changes in product
Ability to act independently to improve overall visual results

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