Assistant Store Manager Broadway-Pantano
On-siteTucson, Arizona, United States
Job Summary
Serve and educate customers on the product portfolio by presenting all options for loans, check cashing, and Net Spend. Answer telephone inquiries, perform outbound sales and collection calls, and handle currency, cash, and coins including managing cash drawers and deposits. Balance individual batch receipts with store sales reports, resolve over/short discrepancies, and process all transactions accurately per company policy. Escalate unresolved issues to the store manager, District Director of Operations, or corporate office. Comply with federal and state regulations, complete required trainings, and diffuse customer complaints using active listening skills. Maintain a valid driver's license and automobile insurance to travel to all stores within the assigned district, including potential overnight travel. Work assigned shifts as scheduled in a retail environment requiring extended cash handling and standing.
Required Qualifications
- High school diploma, GED, or equivalent
- 1+ year(s) of experience with sales, customer service, and/or cash handling
- Own personal reliable transportation in compliance with published policy and procedure
- Valid Driver's License
- Valid Automobile Insurance
- Ability and willingness to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
- Must be able to travel to all stores within the assigned district with personal vehicle
- Must be able to travel to neighboring districts
- Must require overnight travel
- Must work assigned shifts as scheduled
Desired Qualifications
- Strong customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability to multitask, prioritize, and work in an autonomous environment
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.