Assistant Store Manager
On-siteMorgantown, West Virginia, United States
Job Summary
Support store operations and departments in partnership with the Store Manager or General Manager by assigning work activities, directing team members, and maintaining a sales floor presence to greet customers and assist with purchases. Manage customer and employee issues, assist with hiring and training new staff, and handle cash, credit, and financial aid transactions. Develop knowledge of all store departments to provide daily guidance while helping the team meet sales goals, identify business opportunities, and deliver measurable results. Work flexible shifts including evenings, weekends, and holidays to ensure outstanding service for the academic community.
Required Qualifications
- 3+ years' experience in a retail setting
- 1+ year supervisory experience preferred or a graduate of the Best Seller Program
- High school diploma/GED preferred
- Ability to work a flexible schedule including evenings, weekends, and holidays
- Familiarity with financial and customer service principles
- Basic reading, writing and accounting skills required
- Excellent customer service and communication skills needed
- Strong interpersonal, communication, and problem solving skills
- Ability to remain in a stationary position for extended periods
- Frequent lifting
- Occasional reaching, stooping, kneeling, crouching, and climbing ladders
- Confirmation of vaccination
- Use of face masks throughout the day and while on campus
Desired Qualifications
- 1+ year supervisory experience preferred or a graduate of the Best Seller Program
- High school diploma/GED preferred
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