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Barnes & Noble EducationPosted 3 weeks ago

Assistant Store Manager

On-siteBuies Creek, North Carolina, United States

Full TimeLarge

Job Summary

Support store operations by directing daily activities, managing customer and employee issues, and maintaining an appealing sales floor. Greet customers, process transactions, and assist with purchasing decisions while helping the team meet sales goals. Oversee hiring, training, and scheduling for new employees, and collaborate with the Store Manager on departmental direction and team development. Maintain a presence on the floor to ensure service delivery and drive customer loyalty.

Required Qualifications

  • 3+ years' experience in a retail setting
  • 1+ year supervisory experience preferred or a graduate of the Best Seller Program
  • High school diploma/GED preferred
  • Ability to work a flexible schedule including evenings, weekends, and holidays
  • Familiarity with financial and customer service principles
  • Basic reading, writing and accounting skills required
  • Excellent customer service and communication skills needed
  • Strong interpersonal, communication, and problem solving skills
  • Ability to remain in a stationary position for extended periods
  • Frequent lifting
  • Occasional reaching, stooping, kneeling, crouching, and climbing ladders
  • Confirmation of vaccination
  • Use of face masks throughout the day and while on campus

Desired Qualifications

  • 1+ year supervisory experience preferred or a graduate of the Best Seller Program
  • High school diploma/GED preferred

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