Assistant Store Manager 7519
On-siteMcKinney, Texas, United States
Job Summary
Serve and educate customers on the product portfolio by presenting all options for loans, check cashing, and Net Spend. Answer telephone inquiries and perform outbound sales, courtesy, and collection calls in accordance with federal regulations. Handle and count currency, manage cash drawers, and process transactions accurately while balancing batch receipts with sales reports. Escalate unresolved issues to the store manager, District Director of Operations, or corporate office. Complete compliance trainings and adhere to company policies. Maintain a valid driver's license and own reliable transportation to travel to all stores within the assigned district.
Required Qualifications
- High school diploma, GED, or equivalent
- 1+ year(s) of experience with sales, customer service, and/or cash handling
- Must have own personal reliable transportation in compliance with published policy and procedure
- Must maintain a valid Driver's License
- Must maintain valid Automobile Insurance while employed by the company
- Must be able to lift up to 50lbs, with or without reasonable accommodations
- Must be able to travel to all stores within the assigned district with personal vehicle
- Must be able to travel to neighboring districts
- Must require overnight travel
- Must work assigned shifts as scheduled
- Must be able to consistently live and embrace our core values of accountable, inclusive, transparent, and focused
Desired Qualifications
- Strong customer service, active listening, and verbal and written communication skills
- Proficient in Microsoft Office programs
- Ability to multitask, prioritize, and work in an autonomous environment
- Ability to handle and count currency, cash, and coins to include managing a cash drawer, counting cash deposits, moving cash from secure safe to cash drawer, and other cash handling requirements
- Balance individual batch receipts with store sales reports at end of day and assist with resolving over/short discrepancies
- Perform customer verifications to validate information presented
- Process all transactions accurately and per company policy, including but not limited to loans, check cashing, and Net Spend
- Complete compliance trainings and quarterly I Agree timely
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