Assistant Store Manager - 5223
On-site · Austin, Texas, United States
Job Summary
Assist with daily operations across multiple self-storage locations, focusing on building strong customer relationships, identifying storage needs, and delivering tailored storage solutions. Drive sales objectives through unit rentals, unit insurance, and moving supplies while maintaining high cleanliness standards and conducting site safety inspections. Handle customer concerns related to billing, security, and site usage; manage cash transactions, deposits, and delinquent payments; and uphold professional relationships with employees. Requires reliable transportation, a High School diploma or GED, and strong communication skills; bilingual Spanish is preferred. Located in a management role reporting to the District/Store Manager with opportunities for growth across Extra Space Storage.
Required Qualifications
- High School diploma or GED
- Current valid driver’s license and access to a reliable personal vehicle (except in New York City and Brooklyn)
- 1+ year of customer-facing work experience
- Ability to build customer relationships and communicate effectively
Desired Qualifications
- Bilingual Spanish preferred
- 1+ year of customer-facing work experience
- Sales experience preferred
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