Assistant Store Leader (People) - Prudential Center
$79,040–$79,040 year
On-siteBoston, Massachusetts, United States
Job Summary
Lead all people-related responsibilities from talent acquisition and onboarding to development, performance, and employee relations. Coach Team Members on customer service while managing scheduling, labor planning, and training needs to meet business demands. Own performance management routines and employee relations with care, ensuring compliance with policies and labor laws. Build a diverse hiring pipeline, execute onboarding, and develop succession plans to support team growth. Partner with the Store Leader and HQ People & Culture teams on feedback, hiring tools, and learning strategies. Model inclusivity and emotional intelligence to foster a culture of trust and meaningful connection.
Required Qualifications
- 2–4 years of experience in a people leadership role
- Strong knowledge of hiring, recruiting, onboarding, and performance management best practices
- Track record of proactively identify talent needs and build a strong pipeline through networking and ongoing outreach
- Experience handling employee relations with professionalism, confidentiality, and empathy
- A deep understanding of customer service principles and how people leadership impacts business outcomes
- It is important that you are knowledgeable about relevant employment laws and regulations to ensure compliance and mitigate legal risks
- Strong leadership skills by motivating and coaching the team to achieve company and store business results
- Strong emotional intelligence and the ability to navigate interpersonal challenges with fairness and objectivity
- Ability to build trust, connect authentically with Team Members, and lead a team with confidence and care
- Passion for the SKIMS brand and an ability to embody our values and service approach in every interaction
- Must be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
- Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
- Full Time Availability Requirements: Open Availability. We value flexibility and expect you to be available to work evenings, weekends, holidays, and overtime as needed
- Does not want to be an influencer
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