Assistant Store Leader - Operations
On-site · Chicago, Illinois, United States
Job Summary
Assistant Store Leader of Operations leads and supports the Store Leader by directing activities required to achieve store goals, including guest service excellence, sales objectives, operating expenses, loss prevention, and merchandising presentation. The role drives associate and guest engagement, develops talent, coaches performance, and ensures a clean, well-maintained store environment. Responsibilities include managing scheduling, back-of-house organization, shipment and product prep, floor sets, inventory/damages audits, banking and loss-prevention controls, payroll co-management, and collaboration with district and visual teams to maintain brand aesthetics. Requires ability to lift up to 30 lbs and deliver strong leadership to meet financial and service standards.
Required Qualifications
- 1 year Retail Management experience
- Bachelor’s Degree preferred
- Physical ability to perform tasks (lifting up to 30 lbs)
- Strong guest-service and communication skills
- Ability to manage scheduling, operations, and inventory controls
- Experience with loss prevention practices
- Ability to lead and develop store team
- Ability to adhere to company standards and drive financial performance
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