Assistant Store Leader (Operations)
$87,360–$87,360 year
On-siteNew York City, New York, United States
Job Summary
Support daily business operations with a focus on Operational Excellence, ensuring processes and standards are consistently executed. Oversee all Back of House activities, including shipment, inventory accuracy, and replenishment, while managing store supplies and equipment. Deliver strong floor leadership during peak hours by modeling Customer Obsessed behaviors and training the team on fit, function, and visual standards. Coach staff on operational policies, safety, and loss prevention protocols, using store reporting tools to drive results and optimize stock. Communicate regularly with the Store Leader and HQ on allocation and customer data. Be flexible across zones, adapting to changing priorities and taking ownership of feedback.
Required Qualifications
- 2–4 years of experience in a retail leadership or operations-focused role
- Strong knowledge of inventory systems, shipment handling, and operational processes in a fast-paced retail environment
- Deep understanding of customer service principles
- Ability to provide exceptional service to all customers
- Ability to prioritize customer satisfaction by delivering exceptional service and resolving any issues or complaints in a timely manner
- Strong problem-solving abilities
- Ability to handle any issues that may arise in the store
- Strong communication skills
- Ability to share expectations, give feedback, and respond to challenges with confidence
- Ability to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
- Ability to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
- Full Time Availability
- Availability to work evenings
- Availability to work weekends
- Availability to work holidays
- Availability to work overtime as needed
Desired Qualifications
- Passion for the SKIMS brand
- Ability to embody SKIMS values and service approach in every interaction
- Motivated mindset
- Detail-oriented mindset
- Solutions-oriented mindset
- Organized mindset
- Leadership skills
- Desire to excel in a leadership role
- Passion for fashion
- Ability to coach the team on brand standards
- Ability to lead by example
- Ability to balance a high volume environment with polish
- Ability to deliver strong floor leadership during peak hours
- Ability to model Customer Obsessed behaviors that are warm, inclusive, and intentional
- Ability to be an expert in fit, function, and product knowledge
- Ability to support excellent and confident customer service behaviors
- Ability to train and coach the team on visual standards and product placement
- Ability to maintain a floor that is both on-brand and responsive to business trends
- Ability to use store reporting tools and data to support inventory excellence, stock optimization, and KPI goals
- Ability to drive results
- Ability to communicate regularly with the Store Leader and HQ team
- Ability to share feedback on allocation, product flow, and customer data
- Ability to support planning and executing floor sets, store actions, and any operational priorities
- Learning Agility
- Ability to adapt to changing priorities
- Ability to take feedback with ownership
- Ability to inspire yourself and others through clear and respectful communication
- Contribution to a culture of trust, collaboration, and accountability
- Warm, inclusive, and intentional behaviors
- Calm and focused leadership style
- Ability to bring a calm and focused leadership style to high-pressure moments
- Ability to flag concerns to leadership
- Ability to partner on real time solutions
- Ability to ensure accuracy in all inventory related responsibilities
- Ability to maintain and manage all store supplies, equipment, and technology
- Ability to report service requests with urgency
- Ability to ensure the team is trained on operational policies, safety, and loss prevention protocols
- Ability to ensure processes, systems, and standards are consistently executed with efficiency and care
- Ability to oversee all Back of House operations
- Ability to maintain productivity
- Ability to manage replenishment, size integrity, and product availability
- Ability to ensure shipment accuracy
- Ability to ensure new flow accuracy
- Ability to ensure back room/offsite organization
- Ability to ensure proper function of store equipment and technology
- Ability to ensure customer service is provided consistently
- Ability to ensure the store is operationally sound
- Ability to achieve business results
- Ability to work closely with the Store Leader
- Ability to grow and develop leadership skills
- Ability to make a significant impact on the store's success
- Ability to help shape the future of retail stores
- Ability to advance career within the organization
- Ability to contribute to the growth of SKIMS
- Ability to be a driving force within pop culture
- Ability to set new standards
- Ability to create the next-generation of underwear, loungewear, and shapewear
- Ability to be a solutions-oriented brand creator
- Ability to be a motivated individual
- Ability to be an expert by leading team training
- Ability to support excellent and confident customer service behaviors
- Ability to maintain a floor that is both on-brand and responsive to business trends
- Ability to use store reporting tools and data to support inventory excellence, stock optimization, and KPI goals
- Ability to drive results
- Ability to communicate regularly with the Store Leader and HQ team
- Ability to share feedback on allocation, product flow, and customer data
- Ability to support planning and executing floor sets, store actions, and any operational priorities that support company and store initiatives
- Ability to be flexible across zones and responsibilities
- Ability to show Learning Agility in adapting to changing priorities and taking feedback with ownership
- Ability to inspire yourself and others through clear and respectful communication with your team
- Ability to contribute to a culture of trust, collaboration, and accountability
- Ability to embody our values and service approach in every interaction
- Ability to provide exceptional service to all customers
- Ability to prioritize customer satisfaction by delivering exceptional service and resolving any issues or complaints in a timely manner
- Ability to possess strong problem-solving abilities
- Ability to handle any issues that may arise in the store
- Ability to be a strong communicator who can share expectations, give feedback, and respond to challenges with confidence
- Ability to have a passion for the SKIMS brand
- Ability to be able to stand and remain physically active and move around all areas of the store and be accessible to customers for 100% of the scheduled shift
- Ability to be able to bend, reach, and stretch for product, as well as lift, carry, and move items up to 40 pounds regularly throughout the shift
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be available to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
- Ability to be able to work evenings, weekends, holidays, and overtime as needed
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