Assistant Store Leader - Guest Experience
On-siteSioux Falls, South Dakota, United States
Job Summary
Lead guest experience and drive sales volume by modeling service standards, coaching associates, and cultivating an environment that anticipates guest needs. Recruit, train, and develop a diverse team to achieve individual, store, and company goals while managing the Mission Monday campaign to support local charitable organizations. Hold self and the team accountable for P&L results, statistical standards, and retention through timely feedback and recognition. Work a varied schedule of at least 40 hours weekly including holidays, nights, and weekends. Maintain a beautiful, inviting atmosphere with a keen eye for detail.
Required Qualifications
- Strong communication skills with an outgoing personality and willingness to engage with guests
- Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction and employee relations aspects of the role
- The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere
- A genuine desire to make a positive impact on the community and contribute to meaningful causes
- Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities
- A well-groomed and stylish appearance
- Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends
- 1 year Retail or Hospitality Management
- Bachelor's Degree
- Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently
- May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
- Must be able to lift and carry 30 pounds regularly without assistance
Desired Qualifications
- Bachelor's Degree preferred
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