Assistant Store Leader- Guest Experience (Palm Beach Gardens)
On-sitePalm Beach Gardens, Florida, United States
Job Summary
Cultivate a guest-focused environment by driving volume, anticipating needs, and modeling service standards to coach associates on delivering exceptional experiences. Recruit, train, and develop a diverse team to achieve individual, store, and company goals while managing the Mission Monday campaign to support local charitable organizations. Hold self and the team accountable for P&L results, statistical standards, and retention through timely feedback and recognition. Maintain a beautiful environment with keen attention to detail and ensure a pleasing atmosphere for all visitors. Work a varied schedule of at least 40 hours weekly including holidays, nights, and weekends. Requires a Bachelor's degree preferred and one year of retail or hospitality management experience.
Required Qualifications
- Strong communication skills with an outgoing personality and willingness to engage with guests
- Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction and employee relations aspects of the role
- The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere
- A genuine desire to make a positive impact on the community and contribute to meaningful causes
- Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities
- A well-groomed and stylish appearance
- Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends
- 1 year Retail or Hospitality Management
- Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently
- May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
- Must be able to lift and carry 30 pounds regularly without assistance
Desired Qualifications
- Bachelor's Degree preferred
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