Assistant Store Leader- Guest Experience (Coconut Point)
On-siteEstero, Florida, United States
Job Summary
Drive volume and anticipate guest needs by modeling excellent service standards and coaching associates to deliver exceptional experiences. Recruit, train, and develop a diverse team to achieve individual, store, and company goals while managing the Mission Monday campaign to support local charitable organizations. Foster team commitment through relationship building, provide timely feedback and rewards to drive retention, and hold self and the team accountable for P&L results and statistical standards. Maintain a beautiful environment with a keen eye for detail and ensure a pleasing, inviting atmosphere. Work a varied schedule of minimum 40 hours weekly including holidays, nights, and weekends.
Required Qualifications
- Strong communication skills with an outgoing personality and willingness to engage with guests
- Proven record as a successful hospitality leader with a high degree of knowledge in all aspects of leadership including financial results, guest satisfaction and employee relations aspects of the role
- The ability to maintain a beautiful environment using a keen eye for detail, ensuring a pleasing experience and inviting atmosphere
- A genuine desire to make a positive impact on the community and contribute to meaningful causes
- Creative and entrepreneurial thinking with the ability to react instinctively to implementing revenue driven ideas and opportunities
- A well-groomed and stylish appearance
- Ability to work a varied schedule with a minimum of 40 hours a week including holidays, nights and weekends
- Physical ability to perform tasks, which could require prolonged standing, sitting, reaching, kneeling and/or squatting frequently
- May be required to occasionally climb ladders, climb and descend stairs frequently, depending on location
- Must be able to lift and carry 30 pounds regularly without assistance
- 1 year Retail or Hospitality Management
- Bachelor's Degree
Desired Qualifications
- Bachelor's Degree preferred
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