Assistant Special Event Manager ice!
On-siteGrapevine, Texas, United States
Job Summary
Lead the team to meet and exceed daily and weekly goals for sales, attendance, guest satisfaction, and safety while assisting in planning and executing meetings and special events. Conduct daily walk-throughs of the banquet floor to promote client satisfaction and quality standards, and research competitor products, pricing, and services. Manage departmental budgets, merchandise inventory, and vendor relationships to increase revenue and control expenses. Train employees on event software systems, interview and select staff, and conduct annual performance appraisals. Handle guest complaints and obtain feedback to drive continuous service improvement.
Required Qualifications
- High school diploma or GED
- 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area
- 2-year degree from an accredited university in hospitality, or related major
- 1 year experience in hospitality, event management, food and beverage, sales and marketing, or a comparable professional area
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