ASSISTANT SPA MANAGER - SOUTHERN PINES
On-site · Southern Pines, North Carolina, United States
Job Summary
GMIT role leading front desk operations and sales in a fast-paced spa setting. Drive membership, retail, gift card, and service sales goals; coach front desk team on conversion and guest handling; manage daily front desk operations, guest flow, and performance; mentor and develop new and existing staff; support reporting, cash handling, and front desk systems; promote services and offers with confidence; ensure high standards of guest interactions and operational consistency; promotion to leadership opportunities within the organization based on performance and business needs.
Required Qualifications
- 1–3 years of leadership experience preferred
- Strong background in sales, customer service, or performance-driven environments
- Proven ability to lead, coach, or influence a team
- Strong communication and interpersonal skills
- High level of accountability and a solutions-oriented mindset
- Comfortable in a fast-paced, goal-driven environment
- Flexible availability including nights, weekends, and holidays
- Experience with booking systems (Zenoti or similar) a plus
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