ASSISTANT SPA MANAGER - FRANKLIN
$35,360–$43,680 year
On-site · Franklin, Tennessee, United States
Job Summary
General Manager in Training at Hand & Stone Spa in Franklin, TN, focused on driving sales performance, coaching front desk team, managing daily operations, guest experience, membership and service sales goals, training and developing staff, and supporting leadership. Core responsibilities include achieving membership, retail, gift card, and service sales targets; coaching the team on conversion and sales behaviors; promoting services and offers; overseeing front desk operations, guest flow, and performance; ensuring high standards across client interactions; and assisting the General Manager with daily operational execution and staff development. Desired candidate has 1–3 years of leadership experience, a strong background in sales/customer service, excellent communication, accountability, and the ability to thrive in a fast-paced, goal-driven environment. Flexible availability including nights, weekends, and holidays; experience with booking systems (Zenoti or similar) is a plus.
Required Qualifications
- 1–3 years of leadership experience preferred
- Strong background in sales, customer service, or performance-driven environments
- Proven ability to lead, coach, or influence a team
- Strong communication and interpersonal skills
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