ASSISTANT SPA MANAGER - CHARLOTTE
$35,360–$43,680 year
On-site · Charlotte, North Carolina, United States
Job Summary
GMIT position at Hand & Stone Spa in Charlotte leads front desk operations and drives sales performance. Responsibilities include coaching the front desk team to improve membership, retail, gift card, and service sales; managing guest flow and ensuring high-quality client interactions; training and developing new and existing staff; supporting daily operational execution and reporting. Key skills include leadership, sales acumen, client service excellence, communication, accountability, and familiarity with spa booking systems (e.g., Zenoti). The role focuses on sales execution, guest experience, and operational excellence with promotion paths to leadership opportunities.
Required Qualifications
- 1–3 years of leadership experience preferred
- Strong background in sales, customer service, or performance-driven environments
- Proven ability to lead, coach, or influence a team
- Strong communication and interpersonal skills
- High level of accountability and a solutions-oriented mindset
- Comfortable in a fast-paced, goal-driven environment
- Flexible availability including nights, weekends, and holidays
- Experience with booking systems (Zenoti or similar) a plus
Apply with one swipe on Sorce. We auto-fill applications and apply on your behalf — no cover letters, no 40-minute forms.
Hiring someone like this?
Get your role in front of qualified candidates on Sorce.